Frequently Asked Questions...

What is Integrated Behavioral Services at New River Valley Pediatrics?

At New River Valley Pediatrics, we believe your child's emotional health is just as important as their physical well-being. Our Integrated Behavioral Health Program brings behavioral support directly into your child's medical home, so you have a trusted team ready to help when challenges arise. Below you will find answers to common questions about how our program works and what to expect.

  • What is Integrated Behavioral Health?

    Our Integrated Behavioral Health program seamlessly blends mental and emotional health support into your child's routine medical care. Behavioral health specialists collaborate closely with your child's pediatrician to address concerns such as anxiety, ADHD symptoms, sleep difficulties, parenting challenges, managing medical conditions, school-related concerns, and stress during transitions.

  • What Happens During a Behavioral Health Consultation?

    A behavioral health consultation usually follows your child's visit with their pediatrician. During this time, a behavioral health specialist meets with your child and sometimes your family to understand needs, offer guidance, and recommend next steps. This may include brief in-clinic support or referrals for specialized care.

  • Who Can Schedule an Integrated Behavioral Health Visit?

    These services are available to established patients at New River Valley Pediatrics who are up to date on well-child visits and have been referred by one of our providers.

  • What If I'm Not Sure Whether My Child Needs Behavioral Health Support?

    You may discuss emotional, behavioral, or social concerns at any wellness or sick-child appointment. Your pediatrician will help determine whether a behavioral health consultation would be helpful.

  • Will Insurance Cover These Services?

    Coverage varies by insurance plan. We recommend contacting your insurance provider directly to understand benefits, copays, or coinsurance.

  • What If My Child Needs Ongoing Care?

    Some children benefit from only a few sessions, while others may need longer-term support. If needed, we will help connect your family with community therapists, psychiatry providers, school resources, or other specialized services.